Privacy Policy

Effective Date: March 23, 2026

1. Introduction

Metiq Inc. ("Metiq," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at metiq.io, contact us by phone, email, or SMS, or otherwise interact with our services.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and company name when you reach out to us via email, phone, SMS, or our website.
  • Communications Data: Records of correspondence, including emails, phone calls, and SMS/text messages exchanged between you and Metiq.
  • Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and referring URLs.
  • Business Information: Details about your business needs and project requirements shared during consultations.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Communicate with you about our services, including via SMS/text messages
  • Send project updates, appointment reminders, and service-related notifications via SMS
  • Improve our website and services
  • Comply with legal obligations

4. SMS/Text Messaging Policy

Metiq may send SMS/text messages to the phone number you provide for business communication purposes, including responding to inquiries, project updates, and service-related notifications.

Opt-In and Consent

By providing your phone number and texting us, or by requesting SMS communication through our contact channels, you expressly consent to receive SMS/text messages from Metiq Inc. at the phone number provided. Your consent is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies based on your interactions with us. We only send messages relevant to your business inquiry or ongoing project.

Message and Data Rates

Message and data rates may apply. Please consult your wireless carrier for details regarding your text messaging plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us, or by contacting us at contact@metiq.io. After opting out, you will receive a one-time confirmation message, and no further SMS messages will be sent unless you re-subscribe.

Help

For help or questions about SMS messaging, reply HELP to any message or contact us at contact@metiq.io or (503) 755-8484.

No SMS Data Sharing

We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for marketing purposes. Your information is used solely for the purposes described in this Privacy Policy.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., hosting, SMS delivery), subject to confidentiality obligations.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. SMS opt-in consent records are retained for the duration of your business relationship with us and for a reasonable period thereafter.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of certain communications, including SMS messages
  • Request information about how your data is used

To exercise any of these rights, please contact us at contact@metiq.io.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: